Terms of Use
Effective date: June 1, 2025
1. Acceptance of Terms
By creating an account or using TowerAnswers (the “Platform”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree, you may not access or use the Platform. These Terms form a legally binding agreement between you and TowerAnswers (“we,” “us,” or “our”). We reserve the right to modify these Terms at any time. Continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms.
2. Description of Service
TowerAnswers is a software platform designed to help property owners and managers track, analyze, and manage cell tower ground lease agreements. The Platform provides tools for storing lease terms, generating rent schedules, tracking escalation provisions, and related lease administration functions. TowerAnswers does not provide legal, financial, tax, or investment advice. Any outputs generated by the Platform — including rent schedules, projections, and escalation calculations — are informational tools only and should not be relied upon as professional advice. You are solely responsible for verifying the accuracy of any outputs and for decisions made on the basis of information in the Platform.
3. Eligibility
You must be at least 18 years of age and legally capable of entering into binding contracts to use this Platform. By registering, you represent that you meet these requirements. The Platform is intended for use by individuals who own, manage, or administer cell tower ground leases on their own behalf or on behalf of organizations they are authorized to represent.
4. User Accounts
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information. You may not share your account with others or allow third parties to access the Platform through your credentials.
5. Accuracy of Information — User Responsibility
You are solely responsible for the accuracy, completeness, and legality of all information you enter into the Platform. This includes, without limitation, lease commencement and expiration dates, monthly rent amounts, escalation rates, amendment terms, and any other lease data. TowerAnswers does not verify, audit, or validate any information you submit.
By using the Platform, you represent and warrant that all information you enter is, to the best of your knowledge, accurate and not misleading. You acknowledge that inaccurate data will produce inaccurate outputs, and that TowerAnswers bears no responsibility for decisions made on the basis of information you have entered incorrectly or incompletely.
If you discover that information you have entered is inaccurate, you are responsible for correcting it promptly. Accuracy of data is a material condition of your right to use the Platform.
6. Prohibited Content — No Confidential or Personal Information
You agree not to upload, enter, or store any of the following on the Platform:
- Social Security numbers, government-issued identification numbers, or financial account numbers
- Medical, health, or biometric information of any person
- Passwords, private keys, or security credentials
- Non-public, personally identifiable information beyond what is reasonably necessary to describe a lease party (e.g., a carrier’s legal entity name is acceptable; individual personal data is not)
- Confidential business information belonging to a third party that you are not authorized to disclose
- Any information that would violate applicable privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR)
You are solely responsible for ensuring that any information you enter complies with all applicable privacy laws and does not infringe upon the rights of any third party. TowerAnswers expressly disclaims all liability arising from your upload or use of prohibited content.
7. Permitted Use — Personal and Internal Use Only
The Platform is licensed to you for your own internal lease management use only. You agree that you will not:
- Resell, sublicense, or otherwise make the Platform — or any outputs it generates — available to third parties for compensation
- Copy, reproduce, or systematically extract data, reports, or rent schedules from the Platform for redistribution or commercial exploitation
- Use the Platform to create a competing product or service, or to assist a third party in doing so
- Scrape, harvest, or otherwise collect data from the Platform through automated means
- Share login credentials or access with individuals not authorized under your account
- Use outputs from the Platform in marketing materials, investor presentations, or other public-facing documents without independently verifying their accuracy
Any unauthorized use or redistribution of Platform data or outputs is a material breach of these Terms and may expose you to legal liability.
8. Intellectual Property
All software, design, features, and content comprising the Platform — excluding data you enter — are the exclusive intellectual property of TowerAnswers and its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for the purposes described in these Terms. You acquire no ownership interest in the Platform by virtue of these Terms.
You retain ownership of the data you enter. By entering data, you grant TowerAnswers a limited license to store and process that data for the purpose of providing the service to you. We do not sell your data to third parties.
9. Third-Party Data
The Platform may incorporate data from third-party sources, including CPI index data published by the U.S. Bureau of Labor Statistics (BLS). TowerAnswers makes no representations as to the accuracy, completeness, or timeliness of third-party data. Use of third-party data within the Platform is subject to the terms and conditions of the respective data providers.
10. Disclaimer of Warranties
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU USE THE PLATFORM AT YOUR OWN RISK.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOWERANSWERS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.
12. Indemnification
You agree to indemnify, defend, and hold harmless TowerAnswers and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Platform; (b) any information you enter or upload; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.
13. Termination
We reserve the right to suspend or terminate your access to the Platform at any time, with or without notice, if we reasonably believe you have violated these Terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Platform immediately ceases. Provisions of these Terms that by their nature should survive termination shall survive, including Sections 5, 6, 7, 8, 10, 11, and 12.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Ohio.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and TowerAnswers with respect to your use of the Platform and supersede all prior agreements and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
Contact
If you have questions about these Terms, please contact us at legal@toweranswers.com.